Return Exchange And Cancellation Policy

RETURN, EXCHANGE AND CANCELLATION POLICY

Thank you for shopping at https://globaltolocal.in
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS
For the purposes of this Return and Exchange Policy:

  • Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Global To Local Located at Tarcar Mansion, Fountainhas, Panjim, Goa 403001IN
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to My Site, accessible from https://globaltolocal.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

If the product you have received which turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.

Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instruction:

The expenses of shipping back of the product will be born by you.

REFUND POLICY

In order to be eligible for a refund, you have to return the goods within 24 hours of your dispatch. If the product is damaged in any way, or you have initiated the return after 24 hours have passed, you will not be eligible for a refund.

  • Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.

CANCELLATION POLICY

Orders once placed cannot be cancelled. However it can be exchanged within 24 hours of dispatch according to the exchange policy above.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: gtlenterprise02-at-gmail.com

Phone Number: +91 80103 67153

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.